In our last post we discussed how to prepare for a successful VoIP telephone system deployment. But the work does not stop there. There are several things to consider during the deployment process that will ensure success in the long run.
Evaluating the phone system network was a consideration before deployment, but it continues to be a concern during the process as well. Despite planning ahead, unexpected hiccups may occur when deploying VoIP on the network. Now is the time to address those before the deployment gets any further.
VoIP should typically be deployed on a small scale to ensure that it works as planned without too much risk. But as the deployment progresses successfully, it’s time to lay the groundwork for scalability. It will be easier to gradually grow during the deployment while quirks and hiccups are being worked out along the way.
An issue that is too often forgotten, security becomes a priority with VoIP systems. Even small or medium businesses must take the necessary precautions to prevent hacks or security breeches. The deployment stage is an ideal time to look for potential weak spots and take steps to secure the network and solution. Protect yourself with a security application like sipPROT.
#4 USER EXPERIENCE
While VoIP deployment may be primarily an IT issue, the users are likely going to feel some of the effects during the process. Whether from network or telephony downtimes or from new features suddenly popping up on their desktop, it is important to communicate with the users and provider any training necessary throughout the deployment process.