Companies that switch to VoIP typically see positive changes immediately. From savings to employee productivity, users are rewarded fairly quickly after migrating to VoIP.
But most companies fail to take full advantage of their VoIP system even after several months. We’ll give you a jump start with these four things you should be doing with VoIP:
1. CRM Integration
gloCOM is plug-and-play ready for integration via RESTAPI with Salesforce, Sugar CRM, Bullhorn, Zendesk & ZOHO while using SOAP for MS Dynamic and plugin and MAPI for Microsoft Outlook, and Microsoft Exchange. It can be integrated with any CRM system via a custom solution. Integrating your VoIP system with your CRM will save time and stress by organizing contacts, calling, and reporting into one interface.
2. Remote Meetings
Do you have multiple offices? Employees that work from home? Travel often? With VoIP distance does not matter. Users across the world can be brought together in a video or voice conference. gloCOM supports drag-and-drop conferencing calling to ensure that no time is lost due to physical distance.
3. Do Not Disturb
We all know what it feels like to be focused on an important task only to be interrupted – maybe multiple times – by incoming calls. gloCOM addresses this problem with a Do Not Disturb option. When users are busy with something important they can send calls straight to voicemail or redirect them to another line. This means finishing that important task more quickly and getting back to business.
gloCOM is mobile in more way than one. To start, gloCOM brings calls to your desktop computer or laptop, so you are not tied to a physical telephone. Calls can also be forwarded to your mobile device or another telephone (such as a home phone). And best of all, gloCOM Mobile for iOS and Android is coming out soon, placing your entire VoIP solution right in the palm of your hand.
So what are you waiting for? Start employing these features and reaping the benefits of VoIP now!