Were you born a vampire or did someone just bite you to become one?
(A comparison of Bicom Systems and PortaOne)
Many customers interested in our Multi-Tenant platform come to me asking the difference between Bicom Systems PBXware Multi-Tenant edition and other switches out there that, one way or another, are advertising ‘multi-tenant’ capabilities such as PortaOne.
Well I believe the answer is as simple as the vampire fact: If you were not born as a vampire but rather turned into one, you will never be as good as a born vampire. In brief, without digging more into science fiction, let’s discuss my explanation in terms we are all familiar with: If a system is not born as an IPPBX but rather adjusted to act like one, the end user will never experience the real deal and the service provider will never accomplish complete satisfaction.
Several popular switches out there, like PortaOne, claim to include a Multi-Tenant IP-PBX, but when all is done they are ‘Centrex’-like simulations or service providers landing in the middle of ongoing development on something that was not designed to be an IP-PBX and/or a Multi-Tenant.
Bicom Systems PBXware was born as an IP-PBX and comes in 3 editions: Multi-Tenant, Call Center and Business.
I suggest that customers test our product and experience a real Multi-Tenant IP-PBX. To test, use the following login details:
https://mt.bicomsystems.com/
email: mt@bicomsystems.com
password: mtdemo
I recently compiled a comparison chart with PortaOne wholesale switch and Bicom Systems PBXware.
| Key Feature | Bicom | PortaOne | Comments |
| Call Shops | YES | YES | Call Shop / Calling Card Edition Available in PBXware |
| Calling Cards | YES | YES | Call Shop / Calling Card Edition Available in PBXware |
| WholeSale Billing | YES | YES | Available in PBXware integrated with TELCOware Billing Platform |
| 100% Multi Tenant Platform | YES | NO | Centrex Alike Emulation |
| Full Featured IPPBX | YES | NO | PortaONE is a Wholesale Switch not a fully featured IPPBX |
| Virtualization | YES | NO | Not present in PortaONE |
| Basic Call Center Features | YES | NO | Not present in PortaONE |
| Advance Call Center Edition | YES | NO | Not present in PortaONE |
| Dedicated Virtual Enviroments | YES | NO | Not present in PortaONE |
| Desktop Apps | YES | NO | Windows, Linux and MAC Applications including free unified messaging client |
| Mobile Apps | YES | NO | IPhone, Android and Blackberry Softphone |
| Onsite Deployments | YES | NO | What will you do when the customer requires a deployment on site ? |
| Onsite to Cloud Redundancy | YES | NO | What will offer when customer ask for on site with redundancy in the cloud? |
| Real Time Reports / Statistics | YES | NO | Via Desktop Applications and Web Interface, graphics and recordings access |
| Call Instant Recording / Barging / Monitoring | YES | NO | PBXware can do call recording in multi-levels |
| Tenant Level Admin Access | YES | NO | Tenant Administrator or Client has access to his own hosted PBX |
| Auto Provisioning to ATA, IPPhone, Softphones | YES | NO | PBXware provisions Cisco, Polycom, Aastra, YeaLink, Snom, Linksys, Sipura |
| Custom Design | YES | Limited | Limited to PortaONE only |
Also see PortaOne broke up a phone company over PBXware MT
If you found this useful or can add, please feel free to post and of course visit our whitepaper on How to Start an ITSP or watch the video below.