PBXware SP Edition: The Ultimate Solution for Every Service Provider

As a voice service provider, managing a multi-tenant PBXware system with a large number of extensions can be a daunting task. With the growth...

SP Edition, Meeting Licensing and More in the PBXware v6.7

Welcome to our latest product update for PBXware! This blog post will highlight the main features and updates introduced in PBXware version 6.7, with...

SERVERware 4.3: What’s New In The Latest Product Release

Virtualization is a hot topic in the telecommunications industry. With server virtualization, companies can reduce their hardware requirements, simplify and increase system management capabilities...

Happy CX Day 2022!

According to the CXPA (Customer Experience Professionals Association) October 4th, 2022 marked the ten-year anniversary of celebrating Customer Experience Day. The association implemented the...

Less-Popular (But Powerful) PBXware Features You Need To Know

PBXware is our best-selling product for a reason. It has been one of the most reliable and popular VoIP systems worldwide since its release...

4 Most Popular UCaaS Tech Stack Features

What is UCaaS Tech Stack? Unified Communications as a Service, or UCaaS for short, is a cloud-based mechanism that provides enterprise-level communication tools and applications....

Why You Should Integrate VoIP With CRM

Are you already implementing a VoIP solution with your CRM? If not, you should be! Two separate, but indispensable tools, VoIP and CRM complement...

3 Ways VoIP Promotes Collaboration

Collaboration: a new but popular buzzword in the world of telephony. Not only about productivity, collaboration also positively affects team morale, company loyalty, and...

Four Ways to Get Started with Mobile VoIP

Do you use mobile VoIP at work? If your answer is no, you should start! And if your answer is yes, keep reading, you...

Call Center Motivation

MOTIVATION is essential for Call Center workers whose work is typically monotonous and done individually. The nature of Call Center work lends itself to...

Enterprise PBX Market Declines in Q1 2014

According to Comms Dealer, the global PBX extensions/licenses market has experienced a 9% drop for Quarter 1 of 2014. Breaking it down even further: The Enterprise...

5 Steps to Migrating from Legacy to VoIP

While VoIP has been around and available for over a decade, many businesses have yet to make the jump from a Legacy Telephony System to...