Less-Popular (But Powerful) PBXware Features You Need To Know

PBXware is our best-selling product for a reason. It has been one of the most reliable and popular VoIP systems worldwide since its release...

4 Most Popular UCaaS Tech Stack Features

What is UCaaS Tech Stack? Unified Communications as a Service, or UCaaS for short, is a cloud-based mechanism that provides enterprise-level communication tools and applications....

Why You Should Integrate VoIP With CRM

Are you already implementing a VoIP solution with your CRM? If not, you should be! Two separate, but indispensable tools, VoIP and CRM complement...

3 Ways VoIP Promotes Collaboration

Collaboration: a new but popular buzzword in the world of telephony. Not only about productivity, collaboration also positively affects team morale, company loyalty, and...

Four Ways to Get Started with Mobile VoIP

Do you use mobile VoIP at work? If your answer is no, you should start! And if your answer is yes, keep reading, you...

Call Center Motivation

MOTIVATION is essential for Call Center workers whose work is typically monotonous and done individually. The nature of Call Center work lends itself to...

Enterprise PBX Market Declines in Q1 2014

According to Comms Dealer, the global PBX extensions/licenses market has experienced a 9% drop for Quarter 1 of 2014. Breaking it down even further: The Enterprise...

5 Steps to Migrating from Legacy to VoIP

While VoIP has been around and available for over a decade, many businesses have yet to make the jump from a Legacy Telephony System to...

Is Microsoft Lync Taking us back to the 1960s?

An office phone system of any size usually consists of multiple inbound lines mapped to a larger number of phones sitting on desks and...

Five Reasons to Upgrade from Nortel to PBXware Key System

Are you a Nortel customer trying to decide where to go next? Are you faced with more options than ever before and unsure which is...

How to Choose a New Provider after Nortel

Are you ready to move on from Nortel and BCM 50 but unsure how to choose a new provider? Life After Nortel: SMB Migration Roadmap...

How to Move On From Nortel

Nortel (also known as Nortel Norstar or Meridian Phone Systems) customers are facing a crossroads and must begin making decisions about their future. The...