Welcome to our latest product update for PBXware! This blog post will highlight the main features and updates introduced in PBXware version 6.7, with...
Virtualization is a hot topic in the telecommunications industry. With server virtualization, companies can reduce their hardware requirements, simplify and increase system management capabilities...
According to the CXPA (Customer Experience Professionals Association) October 4th, 2022 marked the ten-year anniversary of celebrating Customer Experience Day. The association implemented the...
What is UCaaS Tech Stack?
Unified Communications as a Service, or UCaaS for short, is a cloud-based mechanism that provides enterprise-level communication tools and applications....
Collaboration: a new but popular buzzword in the world of telephony. Not only about productivity, collaboration also positively affects team morale, company loyalty, and...
MOTIVATION is essential for Call Center workers whose work is typically monotonous and done individually. The nature of Call Center work lends itself to...
According to Comms Dealer, the global PBX extensions/licenses market has experienced a 9% drop for Quarter 1 of 2014.
Breaking it down even further:
The Enterprise...