While requests for customized solutions are common around here, some of them are a little more unique than others. One such request from Fritz Welter at Netinteract was to integrate a customizable call pop-up window in gloCOM. The purpose? To enable call notifications with blink(1), a USB indicator light. (Learn more at https://blink1.thingm.com/about). Interesting.
This was easy enough to do. Blink(1) provides an API that can be reached through the localhost. Any URL can be placed in the call pop-up window in gloCOM, so in this case the user just has to insert the localhost to blink their USB device. gloCOM’s custom URL field opens up endless possibilities to integrate with other third party products like blink(1).
Thanks to Fritz Welter and Netinteract for bringing this to our attention and giving us the opportunity to deliver a solution. With so many customers asking for integration with blink(1), we are happy that Welter can now tell them “yes”.
What about you? What are your customers requesting?
Bicom Systems is pleased to announce its business relationship with Wateen Telecom in Pakistan to begin serving prisons.
Wateen Telecom, a converged communications service provider, aims to bring Pakistan into the 21st century and digital revolution.
This case began with a challenge in January of 2014: Wateen needed to supply a telephony system to the inmates of the Punjab Prison System in Pakistan. While similar to a call shop, this situation was unique and had some special requirements and obstacles.
Asterisk IMAP Voicemail system too slow? Not a problem!
Our custom workaround speeds things up with one way syncing between the IMAP mailbox and telephone system.
In this solution, voicemails are stored on the file system and monitored for deleted folders or voicemails. As soon as a voicemail is deleted from the email account, it is also deleted from the file system.
Need to use your VoIP PBX remotely? We made it possible in a customized solution.
By linking the tenant and the remote IP PBX in a single dial plan, the user has remote IP PBX functionality similar to DUNDi. The administrator would need to setup routing, including which extensions are on Multi-Tenant and which are on the remote VoIP PBX.