Collaboration: a new but popular buzzword in the world of telephony. Not only about productivity, collaboration also positively affects team morale, company loyalty, and customer service.
It is easy to see why so many companies are interested in a telephony solution that supports collaboration.
VoIP promotes collaboration in several ways. We’ll start the list with three points:
- Mobility – To start, VoIP frees users from their desk phone. By remaining connected at home, on the road, or even across the world, employees can be in constant communication with one another. This allows constant and consistent collaboration that is not disrupted when out of the office.
- Conferencing – VoIP offers a variety of conferencing options. From spur-of-the-moment conference calls to video conferencing, coworkers can quickly and easily communicate. This extends beyond voice too. Applications like gloCOM offer screen sharing and file sharing that instantly connect users regardless of locations.
- Integration – Finally, VoIP integrates all of your communications applications. Streamlined access to your CRM, contacts, or any other application makes it easier and quicker to collaborate without losing time in the process.
What would you add to the list? What does collaboration look like in your office?