TELECOM Archives

Effective Telecommuting with gloCOM

September 23, 2016

While telecommuting has existed for years and years, it has never been as effective and productive

September 9, 2016

Going back to the basics – what exactly is IVR? IVR stands for Interactive

September 2, 2016

A Session Border Controller (SBC) is a device or software that initiates, conducts, and

August 24, 2016

We talk about “THE CLOUD” all the time, but what exactly does that mean?

August 22, 2016

One of my favorite things about modern communications technology is the way it levels

August 19, 2016

Becoming an ITSP or Phone Company is easier than it has ever been before.

August 17, 2016

Call Centers that are thriving in 2016 pay attention to new trends and embrace

August 15, 2016

Moving a business is often a lengthy and complicated process. While VoIP technology certainly

August 12, 2016

Everyone knows the benefits of VoIP and cloud services, right? It practically sells itself

August 5, 2016

The Hosted PBX vs On-Premise PBX debate is a recurring theme on this blog,

August 3, 2016

One of the best features of VoIP is that it levels the playing field