IP PBX System Part 3: Example Scenarios

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This is part of a series of posts from our newest whitepaper on IP PBX System.
Click here to view all posts in series.

ip pbx

A Bicom Systems Whitepaper examining On-Site and Hosted IP PBX Systems
November 2012



The difference between hosted and on-site solutions is not black and white; there is no absolute rule to dictate which type of IPPBX solution is superior. The following scenarios illustrate the differing needs and situations of end users and their appropriate solutions. Read these examples to understand when to use hosted, on-site, or combination solutions.

Scenario 1 A company including 50 local workers that speak to each other on the telephone extensively. However, the company has limited bandwidth that only supports five concurrent calls.ip pbx systemSolution: an on-site system that will route internal calls locally, freeing up the bandwidth to support incoming and outgoing non-local calls. Scenario 2

A large national provider has branches in many different cities, several of which are in remote locations.ip phone systemSolution: a large hosted infrastructure with dual location redundancy for the headquarters and many of the branches, in addition to on-site PBXes for the remote locations that do not have bandwidth, preferably with the same software as to provide continuity and minimize training efforts.

Scenario 3 A manufacturing plant of 200 staff members with 100 pre-existing cabled analog handsets already patched. The company does not wish to lose their investment in the 100 handsets and cabling.ip pbx systemSolution: an on-site hybrid system linking the existing handsets and adding new IP possibilities. Scenario 4

A small business that employs four home workers, none of whom take responsibility for IT matters.ip pbxSolution: a hosted solution that gives users communication abilities without any need for maintenance or installation.

Other posts in this series:
Part 1: Introduction
Part 2: IP PBX System Options
Part 3: Example Scenarios
Part 4: Selling an IP PBX System
Part 5: Conclusion