Bicom Systems Blog

6 Guidelines to Choosing Call Center Software

July 13, 2016

With so many Call Center Software options on the market today, you may have

July 11, 2016

Today’s most successful telecoms are gaining a competitive edge by keeping their customers for

July 8, 2016

A softswitch is the modern convergence of software and switchboards. In the past, calls

July 6, 2016

Last month we learned what exactly “PBX System” means and some of the different deployment

July 4, 2016

¡Feliz Día de la Independencia a todos nuestros socios en EE.UU.! Manténgase atento a

July 1, 2016

A variation on the non-fairy tale we wrote about last week, we recently spoke

June 29, 2016

At the risk of ‘tooting our own horn’, we jotted down some recent comments

June 27, 2016

The short answer: Yes. Anyone in telecom sales knows the importance of prioritizing leads

June 24, 2016

Once upon a time, a telecom start-up chose the least expensive PBX system and

June 22, 2016

A PBX System (Private Branch Exchange System) is a telephony solution that connects internal users

June 20, 2016

PBX Call Center Software The goal of any call center is to handle the