Bicom Systems Blog

Cloud vs Hosted Contact Center Solutions: Knowing The Difference

December 28, 2023

Contact center solutions differ in a few things, deployment being one of them. Find out which of the two options is better here.

December 28, 2023

Contact center analytics are the foundation for improvement in any business that utilizes them. Here’s how they benefit from them.

December 28, 2023

Contact center solutions are a modern evolution of the call center. Find out what some of their key advantages are right here.

December 21, 2023

Join us as we remember some of the key releases, events, and resources we shared throughout 2023.

October 20, 2023

Find out how to go about critical outages we’re experiencing in SERVERware 1.x or earlier and PBXware 4.x or earlier.

October 20, 2023

Find out more on how to go about our announcement of SERVERware 3 End of Life (EOL).

October 20, 2023

Find out how to go about our decision to officially declare the End of Life (EOL) for version 6 (V6) of both PBXware and gloCOM.

October 19, 2023

SERVERware 4.5 has introduced a game-changing feature that allows Kernel-based Virtual Machines (KVMs) to serve as versatile VPS engines!

October 6, 2023

See what kind of improvements SERVERware 4.5 and sipPROT 5 are bringing to you! Reliability, stability and security are the tip of an iceberg.

October 6, 2023

Take a look at a recap of Bicom Systems Partners Summit 2023.

September 29, 2023

Newest features of Bicom Systems Products! Find out what our 7.0 version has in store for you within PBXware, gloCOM & gloCOM Meeting.