Contact Center
Cloud vs Hosted Contact Center Solutions: Knowing The Difference
Contact center solutions differ in a few things, deployment being one of them. Find out which of the two options is better here.
Contact Center
Contact Center Analytics: Enhancing CX Through Metrics
Contact center analytics are the foundation for improvement in any business that utilizes them. Here’s how they benefit from them.
Contact Center
All You Need To Know About Contact Center as a Solution
Contact center solutions are a modern evolution of the call center. Find out what some of their key advantages are right here.
For Partners
Bicom Systems Wraps Up 2023 and Looks Forward to 2024
Join us as we remember some of the key releases, events, and resources we shared throughout 2023.
For Partners
Urgent Notice: Critical Outage Information for Bicom Systems Partners
Find out how to go about critical outages we’re experiencing in SERVERware 1.x or earlier and PBXware 4.x or earlier.
For Partners
Important: SERVERware 3 End of Life (EoL) Notice
Find out more on how to go about our announcement of SERVERware 3 End of Life (EOL).
For Partners
Important Notice: End of Life (EOL) for V6 Products
Find out how to go about our decision to officially declare the End of Life (EOL) for version 6 (V6) of both PBXware and gloCOM.
SERVERware
sipPROT
Unlock the Power of KVMs as VPS Engines with SERVERware 4.5
SERVERware 4.5 has introduced a game-changing feature that allows Kernel-based Virtual Machines (KVMs) to serve as versatile VPS engines!
SERVERware
sipPROT
New Things in SERVERware v4.5 and sipPROT: What’s in the Back?
See what kind of improvements SERVERware 4.5 and sipPROT 5 are bringing to you! Reliability, stability and security are the tip of an iceberg.
For Partners
Elevating Partnerships: A Recap of the Bicom Systems Partners Summit 2023
Take a look at a recap of Bicom Systems Partners Summit 2023.
gloCOM & gloCOM GO
gloCOM Meeting
PBXware
Introducing 7.0: Recognizing The New Benefits Of Our Products
Newest features of Bicom Systems Products! Find out what our 7.0 version has in store for you within PBXware, gloCOM & gloCOM Meeting.