PBXware

What is CDR partitioning?

What is CDR Partitioning?

Try not to get too caught up in the acronyms. CDR means ‘Call Detail Record’ and it is mainly used for VoIP (Voice Over...
What's New in PBXware 5.3

What’s New in PBXware 5.3?

Guess who's back. Back again. Bicom’s back, go tell your friends! At Bicom Systems, we provide the Communications World with some of the best...

Benefits of Archiving Storage

Every company has their own data/records retention policy. The retention policy is a rule established by an organization or industry, stating that...

CRM Routing

Automated Voice Message: ‘You are number 120 waiting in the queue’ *Insert on hold music* This message is...

5 Benefits of Hot Desking

Autonomous work environments, flexibility, and collaboration are some of the few words used to describe office spaces in 2019. Say goodbye to...

What to consider when choosing a VoIP phone

From the title of this post, you may be thinking, “I never use my office phone, I am constantly on my mobile”....

Opus Codec. VoIP’s New Best Friend.

Opus Codec. No, it's not a spell like hocus pocus. It is actually something you use everyday! To best...

Saving Time and Reaching Customers in the Cloud

Robin Damen, the founder of Virtual Computing, has a similar story that we all have heard before. Robin founded Virtual Computing, an ICT service provider company...

What is a ‘Real’ Multi-Tenant Solution

In today's market, a real Multi-Tenant solution is capable of handling multiple customers (tenants) on a single server. A multi-tenant solution will be most...