PBXware

It is hard to truly value data when you have an abundance of information that you do not understand. At Bicom Systems, our team...

IVR stands for Interactive Voice Response. You definitely have interacted with one before, even if you don’t know what that means or haven’t heard...

There is a lot I miss about my office, my desk, office snacks, coworkers, and even my commute to work. Well, not the commute...

It is the same song and dance we hear all the time. Providers start out with a free PBX solution - or even a...

For the last fifteen years, PBXware has deployed worldwide, providing businesses of all sizes with flexible, reliable, and scalable communication solutions. The telephony platform...

Back in November we released a teaser about our new project, V6! V6, also known as version 6, is an umbrella of updates to...

We have all interacted with a Call Center at some point. Remember the time you got in a fender bender and had to call...

Here’s the thing, Contact Centers and Call Centers have a preconceived notion of being large rooms full of cubicles, with agents wearing headsets, who...

Coming soon to a cloud near you: A project we’ve been working on called Version 6. It introduces a new product, gloCOM Meeting, and...