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How To Become STIR/SHAKEN Compliant with Bicom Systems

The FCC issued the so-called Fourth Order on December 10, 2021, requiring certain smaller voice providers to implement STIR/SHAKEN caller ID authentication a whole...
What's New in PBXware (

Products Update: What’s New in PBXware 6.5 [2022]

Fast deployment of PBXware in the increasing needs of next-generation communication systems has made it our best-selling product. Since the beginning of the 2000s,...

10 Reasons Why Your Business Needs an IP PBX

What Is IP PBX? PBX stands for Private Branch Exchange. A PBX is a telephone system dedicated to establishing calls internally within the company walls...
Cloud PBX

What is Cloud PBX and How Can Your Business Benefit From...

Cloud PBX Before we go into the Cloud PBX, let's discuss communication for a bit. It's safe to say that communication is the heart of...
Most common VoIP security risks

VoIP Security Risks That Can Threaten Your Company

Introduction VoIP telephony is the future; it provides greater flexibility over traditional telephone lines, and the reliability of calls is no longer in doubt. It...
Bicom Systems End of Life Announcement

End of Life Announcement for Version 5.x of PBXWare and gloCOM

Bicom Systems announces End of Life for version 5.x of gloCOM & gloCOM GO, and PBXWare. Software updates and maintenance releases will no longer...
Success-Through-Integration

Improving Success through Integration

You probably heard the news already.  Bicom Systems PBXware now integrates with Microsoft Teams through Call2Teams, thanks to our partnership with Qunifi! If you...
Hybrid-Working-Contact-Center

Hybrid Working in a Contact Center

This blog post was written in collaboration with Poly. The traditional Monday-Friday, 9 am-5 pm office hours are starting to become nonexistent. And we are...

The Value of Integration

Integrations, especially with third-party software, are extremely valuable. Not only does it provide more opportunity, but it also improves the convenience for users. If...