PBXware

What's New in Version 6

What’s New in Version 6

Back in November we released a teaser about our new project, V6! V6, also known as version 6, is an umbrella of updates to...
Call Center Turned Contact Center

Call Center Turned Contact Center

We have all interacted with a Call Center at some point. Remember the time you got in a fender bender and had to call...
V6 Release

V6 Coming Soon!

Coming soon to a cloud near you: A project we’ve been working on called Version 6. It introduces a new product, gloCOM Meeting, and...
Our Software your infrastructure

Our Software. Your Infrastructure! Part 2

Welcome back to part two of our interview with Cian Maher, CTO of Intellicom, and Bicom Systems’ Product Manager. If you are just joining...
our software on your infrastructure

Our Software. Your Infrastructure! Part 1

With the way technology is evolving today, it may seem like the Cloud is taking over. Many providers are pushing hosted solutions to the...
SIP Trunks

Is there Junk in your Trunk?

In telephony, a trunk line is a circuit that connects telephone switchboards (like a PBX system) to individual telephones. Essentially, a trunk contains telephone...
Happy NOT to need a Proxy

Happy NOT to need a Proxy 

Want to know what sucks? Working remotely and forgetting your proxy. 🤦‍♂️ I personally can’t relate to that feeling because I use Bicom Systems PBXware....
PBX Analogy

A PBX Tree Analogy so Good, You WOOD Not Believe It

Our “Bicom Burger” analogy was such a hit I had to check back in with Account Manager Kevin Langford for more! Who likes to...
The Idea Behind Personal Dialer

The Idea Behind… Personal Dialer

Just like any great invention, there is a story to be told. Inventions are created as solutions to a problem or challenge someone is...