PBXware

Don’t Play Jenga with Your Customers and Profits

Do you remember the game Jenga? Popular in the 80s and 90s, kids everywhere tried to keep their hands steady as they gently slid blocks...

Call Center PBX: An Enhanced Software

I recently stumbled upon an article claiming that PBX phone systems cannot replace call center software. My initial reaction was to scoff and dismiss it, but...

Bicom Systems Releases VMware PBX Image

MIAMI, FL – FEBRUARY 3, 2017 – Bicom Systems recently released a VMware PBX image on the VMware Solution Exchange, making it possible to...

Is VoIP driving business away from you?

Over the years I have noticed that more and more of our new customers are no longer VoIP Entrepreneurs wanting to join the telephony...

VMware PBX on the VMware Solution Exchange

We are pleased to announce our new VMware PBX image that allows you to test PBXware in a VM workstation or ESXi host. Our developers...

Was Obama’s last Call with PBXware?

Headline News! Washington D.C. (11 January 2017) - The true status of recent electoral polls suggested a failure in the accuracy of information routing. Why remains of...

How to Win More Telecom Sales

You step into the car dealership and look around at all of your options. Red convertibles, little sports cars, all-terrain trucks. In your mind,...

What is the Difference Between a Session Border Controller and a...

We often find that our customers have a misconception of Session Border Controllers (SBC). Customers that request a SBC often times need a SIP Proxy rather...

3 Ways UC Increases Call Resolution Rates in Call Centers

We have talked about Hosted VoIP in call centers as well as PBX Call Center software, but today is specifically about Unified Communications. What is the general...