Bicom Systems Blog

A Contact Center Nightmare

August 5, 2019

Recently I had the pleasure pain of dealing with an inbound/outbound contact center. Long

August 2, 2019

Want to know what sucks? Working remotely and forgetting your proxy. 🤦‍♂️ I personally

July 31, 2019

Welcome back to our “From Intern to Employee” blog series! The past weeks, we

July 24, 2019

We’re only human, everyone makes mistakes. I never make the same mistake twice. I

July 22, 2019

We’re back! If you are joining us for the first time, welcome to our

July 15, 2019

If you follow us on Facebook or Twitter (and if you’re not, you should

July 12, 2019

SOCS, also known as Southern Ohio Communications Services, is an internet and communications provider,

July 10, 2019

gloCOM is Bicom Systems’ unified communications desktop application. It was designed with end users

July 8, 2019

A few weeks ago, we met Semir Omerović, an Associate Software Engineer at Bicom

July 5, 2019

In a previous blog post, we learned what a telecommunications agent is. To summarize,

July 4, 2019

A telecommunications agent, also known as… Broker Consultant Sales Representative Independent Consultant is a