We have come a long ways since the manual telephone switchboard. 139 years, to be precise. From the days of manual telephone operators to PBXs to modern solutions that tap into VoIP technology to do more than just call routing. We have … Continue reading
Adding to our arsenal of VoIP benefits, VoIP News posted a list of VoIP benefits specifically for small businesses. Always a supporter of small and growing businesses, we wanted to share that list with you: 1. Automated Attendants: Saving time and … Continue reading
We have discussed the benefits of hosted VoIP before, but today we want to focus specifically on the benefits of the cloud for Call Centers. 1. Scalability While an on-premise call center solution is mostly static, a cloud solution can … Continue reading
We all know the two major benefits of VoIP: It saves time and it saves money. But as VoIP continues gaining popularity those become less exciting and more normal expectations. Fortunately, VoIP touts many other benefits too. Here are just … Continue reading
An increasing number of telecoms are choosing Hosted over On-Premise VoIP because of the undeniable benefits to business. While on-site and hybrid deployments have their place, VoIP-News points out that hosted has a lot to offer to small and medium telecoms … Continue reading