We have come a long ways since the manual telephone switchboard. 139 years, to be precise. From the days of manual telephone operators to PBXs to modern solutions that tap into VoIP technology to do more than just call routing. We have written previously about what a VoIP softswitch is and even the difference between Class 4
Adding to our arsenal of VoIP benefits, VoIP News posted a list of VoIP benefits specifically for small businesses. Always a supporter of small and growing businesses, we wanted to share that list with you: 1. Automated Attendants: Saving time and increasing efficiency auto-attendants can direct callers more quickly. 2. Mobility: A good VoIP solutions can
We have discussed the benefits of hosted VoIP before, but today we want to focus specifically on the benefits of the cloud for Call Centers. 1. Scalability While an on-premise call center solution is mostly static, a cloud solution can be scaled up or down fluidly. Growth is just a phone call away and necessitates
We all know the two major benefits of VoIP: It saves time and it saves money. But as VoIP continues gaining popularity those become less exciting and more normal expectations. Fortunately, VoIP touts many other benefits too. Here are just a few… 1. Call routing & automation Today everyone has experience automated menus on the
An increasing number of telecoms are choosing Hosted over On-Premise VoIP because of the undeniable benefits to business. While on-site and hybrid deployments have their place, VoIP-News points out that hosted has a lot to offer to small and medium telecoms that could benefit from the following: Hosted VoIP Saves You Money – Aside from a
As companies today make the move to VoIP telephony, they are faced with two options: Premise or Cloud. While premise is a popular option because it is similar to legacy systems and gives more control to the company, Hosted VoIP offers several benefits to SMBs. Ziff Davis shares give benefits of Hosted VoIP in Five
Learn more about integration benefits of Flyingvoice VoIP Phones and Bicom Systems PBXware.
Throwback – Usage of VoIP in the Academic Sector Before we cover all the good things VoIP can bring to the academic sector, we would like to take a step back and see how things were headed pre-COVID-19. During the mid-2000s, more and more network administrators employed at schools and universities were leaning towards VoIP
Introduction VoIP telephony is the future; it provides greater flexibility over traditional telephone lines, and the reliability of calls is no longer in doubt. It is easy to set up and many businesses discover that switching to VoIP saves them money. Because VoIP has gained popularity, security threats have unfortunately increased, as it has become
For some of you who are new to the telecommunications industry and are just joining us… First off Hello! Secondly, I wanted to address something important. Everyone only seems to talk about the advantages and disadvantages of VoIP, but rarely does anyone explain what it actually is. So, without further ado, What is VoIP? VoIP
Autonomous work environments, flexibility, and collaboration are some of the few words used to describe office spaces in 2019. Say goodbye to cubicles and hello to open workspaces. Hot desking makes all these things possible! What is ‘Hot Desking’ you ask? Hot Desking allows an employee to set up shop at any desk they wish.