admin, Author at Bicom Systems Blog

A Day in the Life of a Contact Center Employee Working from Home

May 27, 2020

There is a lot I miss about my office, my desk, office snacks, coworkers,

May 22, 2020

I think it is safe to say that no one was 100% prepared for

May 19, 2020

Looking at the title of this post, you may be wondering what the heck

May 11, 2020

Virtual school, tours, and dates; thanks to the current pandemic, everything is going virtual!

May 4, 2020

We are pleased to see you back to read part two of our ‘Contact

April 29, 2020

Working in a Contact Center can be considered one of the most mundane jobs

April 27, 2020

As the COVID-19 situation continues to evolve around the globe, people in all industries

April 24, 2020

It is the same song and dance we hear all the time. Providers start

April 22, 2020

For the last fifteen years, PBXware has deployed worldwide, providing businesses of all sizes

April 20, 2020

gloCOM is a powerful unified communications desktop application that is designed to increase your

April 17, 2020

Two days ago we launched Version 6, our newest update to PBXware and gloCOM.