Bicom Systems Blog

Bicom Systems Summer School

July 21, 2020

It is safe to say 2020 has been less than a perfect year. As

July 9, 2020

When the COVID-19 outbreak struck and forced businesses to close their offices, many found

June 24, 2020

Last month we were contacted by another partner, Pierre-Francois Kamanou, founder of GTS-Telecom, the

June 9, 2020

IVR stands for Interactive Voice Response. You definitely have interacted with one before, even

May 27, 2020

There is a lot I miss about my office, my desk, office snacks, coworkers,

May 22, 2020

I think it is safe to say that no one was 100% prepared for

May 19, 2020

Looking at the title of this post, you may be wondering what the heck

May 11, 2020

Virtual school, tours, and dates; thanks to the current pandemic, everything is going virtual!

May 4, 2020

We are pleased to see you back to read part two of our ‘Contact

April 29, 2020

Working in a Contact Center can be considered one of the most mundane jobs

April 27, 2020

As the COVID-19 situation continues to evolve around the globe, people in all industries