Bicom Systems Blog

Contact Center Features that Improve Productivity – Part 1

April 29, 2020

Working in a Contact Center can be considered one of the most mundane jobs

April 27, 2020

As the COVID-19 situation continues to evolve around the globe, people in all industries

April 24, 2020

It is the same song and dance we hear all the time. Providers start

April 22, 2020

For the last fifteen years, PBXware has deployed worldwide, providing businesses of all sizes

April 20, 2020

gloCOM is a powerful unified communications desktop application that is designed to increase your

April 17, 2020

Two days ago we launched Version 6, our newest update to PBXware and gloCOM.

April 15, 2020

Back in November we released a teaser about our new project, V6! V6, also

April 9, 2020

We have all interacted with a Call Center at some point. Remember the time

April 2, 2020

Group chats are not only fun, but also extremely practical and efficient. We can

April 1, 2020

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March 31, 2020

Backup to ZFS is a new feature found in our latest update of SERVERware,