We don’t want a lot for Christmas. There is just one thing we need. We don’t care about the presents underneath the Christmas tree. We just want you for our own, more than you could ever know! Make our wish come true! All we want for Christmas is YOU! Ok, maybe not you exactly… but
Switching providers is like flicking a light switch. It is quick, easy and will bring some light into your life! Or to the dark side, whichever your preference. 😉 Sure it can be scary! Not only are you entering the ‘unknown,’ but you are also bringing your customers along with you. We get it. That
Phasing out of ISDN has commenced! BT, also known as British Telecom, is the largest provider in the UK of fixed-line, broadband, and mobile services. Back in 2015, they announced that they would be phasing out their ISDN and PSTN networks over the next five years. BT said they would stop taking new ISDN
A YEAR IN REVIEW Between the hustle and bustle of 2019, we have accomplished many things! Take a look at the main takeaways from the last 365 days. Celebrated our 15th Anniversary! On October 13th, we invited our partners to join us in celebrating this achievement in Las Vegas, Nevada. Believe it or not, this
Recently I had the pleasure pain of dealing with an inbound/outbound contact center. Long story short, I had to call three separate times and each time I spoke to a different agent. In the end, my problem was unresolved, leaving me more frustrated than when we began. Reflecting on the situation, it got me thinking.
We’re only human, everyone makes mistakes. I never make the same mistake twice. I make it five or six times just to be sure.😉 But mistakes are not the problem, not learning from them is. If you are new or thinking of joining the telecommunications industry, keep reading to learn how to prevent them. Under/Over
SOCS, also known as Southern Ohio Communications Services, is an internet and communications provider, who offers Hosted PBX and Residential VoIP services. They have over 30 years of experience in the telecommunications industry and are trust Bicom Systems partners. Bicom Systems helped SOCS solve their need for innovation and SOCS recently solved a pressing problem
A few weeks ago, we met Semir Omerović, an Associate Software Engineer at Bicom Systems. We learned about his transition from intern to employee, and the overall benefits of an internship. It was such a success, we decided to introduce more of our employees who began their journey with Bicom Systems as students. If you
Internships are the perfect opportunity for students or new grads to gain valuable knowledge and work experience. They give individuals an idea of what to expect before entering the workforce, a competitive edge against other candidates, and hands-on experience that otherwise would not be learned from a classroom-based setting. Internships not only benefit the interns,
You are all thinking it, so I am just going to say it. Starting a new job in an unfamiliar industry is scary and intimidating. There are challenges that not only new employees have to overcome, but also the employers who are hiring them. How many new grads can confidently say they understood what a
Try not to get too caught up in the acronyms. CDR means ‘Call Detail Record’ and it is mainly used for VoIP (Voice Over IP) phones. Officially, as per Wikipedia, a CDR is the “…data record produced by a telephone exchange or other telecommunications equipment that documents the details of a telephone call or other