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Virtualization is a hot topic in the telecommunications industry. With server virtualization, companies can reduce their hardware requirements, simplify and increase system management capabilities...

Similar to the 4Ps of Marketing, anyone who has taken an introductory business course has probably heard about Porter’s 5 Forces. Porter’s 5 Forces...

Global telecommunications networks are phasing out physical legacy infrastructure in favor of IP-based communications. But for some businesses, the new technology and compliance practices...

According to the CXPA (Customer Experience Professionals Association) October 4th, 2022 marked the ten-year anniversary of celebrating Customer Experience Day. The association implemented the...

Online forums have been bringing industries together for decades. They are a great way to foster a sense of community and encourage peer-to-peer interactions....

In a previous blog post, we covered the 4Ps of Marketing in Unified Communications. As we mentioned, technology and best practices for marketing have...

Anyone who has taken an introductory course to business most likely learned the 4Ps of marketing. The 4Ps concept was developed over 70 years...

“How much is this going to cost me?”  If telecommunications sales representatives had a dollar every time they heard that question from a lead, they...

Sales presentations are proposals for a product or service and can be either formal or informal. A sales pitch is more relaxed than a...