For Partners

Success-Through-Integration

Improving Success through Integration

You probably heard the news already.  Bicom Systems PBXware now integrates with Microsoft Teams through Call2Teams, thanks to our partnership with Qunifi! If you...

Bicom Systems is Now Using Productboard

Introducing...🥁🥁🥁…our new presence on Productboard!  If you joined us for our ‘We’re All Ears’ session, you might have heard us mention the new service we...
Customer Service using VoIP

Why Your Customer Service Department Should be Using VoIP

Customer service is the front line of any business. It is where customers go to applaud, complain, and inquire. But a customer service department...
UC Selling Strategy

Developing a UC Selling Strategy

The pandemic was a huge opportunity to capitalize on selling Unified Communications solutions. There was, and still is, a massive demand for UC products...
Data Privacy in Telecommunications

3 Best Practices for Data Privacy in the Telecommunications Industry

There is no denying there is a significant lack of privacy online. Once the information is out there, anyone can access it! Did you...
Red Flags with a Service Provider

3 Red Flags to Working with a Service Provider

When the COVID-19 pandemic hit, many enterprises rushed to find cloud solutions so they could continue business at home. Luckily enough, during that time...
Archiving Storage

Best Practices for Archiving Storage

There is a huge difference between data backups and data archives. Despite common belief, archiving storage is NOT the same as a backup.  However,...
[Blog]-How-Does-Status-Page-Work

How Does Status Page Work?

The Bicom Systems Status Page is officially up and running (woo-hoo!) If you are thinking, “Ah, did I miss something? What is the Bicom...
The Idea Behind Status Page

The Idea Behind…Status Page

“How long is this going to take?” A question we always get when there is unexpected downtime or maintenance needed on our infrastructure. And the...