PBXware Archives

Growing an IVR Tree

June 9, 2020

IVR stands for Interactive Voice Response. You definitely have interacted with one before, even

May 27, 2020

There is a lot I miss about my office, my desk, office snacks, coworkers,

April 24, 2020

It is the same song and dance we hear all the time. Providers start

April 22, 2020

For the last fifteen years, PBXware has deployed worldwide, providing businesses of all sizes

April 15, 2020

Back in November we released a teaser about our new project, V6! V6, also

April 9, 2020

We have all interacted with a Call Center at some point. Remember the time

August 16, 2019

In telephony, a trunk line is a circuit that connects telephone switchboards (like a

January 22, 2019

Autonomous work environments, flexibility, and collaboration are some of the few words used to

February 7, 2013

While choosing a software platform is a decision free of emotion for most, in

August 24, 2012

Network Topology As you can see in the above schematic diagram, the network has