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Why small details matter in unified communications

Why Small Details Matter

I am here to tell you that small details matter! People always say, ‘don't sweat the small stuff’, but I think it is time...
Tips on how to get more leads in telecom industry

5 Tips on How to Get More Leads

A topic that is on every CEO’s mind is ‘how are we going to get more sales?’ Of course, this translates into ‘how are...
SIP Trunks

Is there Junk in your Trunk?

In telephony, a trunk line is a circuit that connects telephone switchboards (like a PBX system) to individual telephones. Essentially, a trunk contains telephone...
A Contact Center Nightmare

A Contact Center Nightmare

Recently I had the pleasure pain of dealing with an inbound/outbound contact center. Long story short, I had to call three separate times and...
Happy NOT to need a Proxy

Happy NOT to need a Proxy 

Want to know what sucks? Working remotely and forgetting your proxy. 🤦‍♂️ I personally can’t relate to that feeling because I use Bicom Systems PBXware....
How to Prevent Common Mistakes in Telecom

How to Prevent Common Mistakes in Telecom

We’re only human, everyone makes mistakes. I never make the same mistake twice. I make it five or six times just to be sure.😉...
SOCS uses gloCOM GO to save the day

SOCS uses gloCOM GO to Save the Day!

SOCS, also known as Southern Ohio Communications Services, is an internet and communications provider, who offers Hosted PBX and Residential VoIP services. They have...
benefits of working with a telecommunications agent

Benefits of Working with a Telecommunications Agent

In a previous blog post, we learned what a telecommunications agent is. To summarize, telecom agents help clients connect with the best providers based...
What is a telecommunications agent?

What is a Telecommunications Agent?

A telecommunications agent, also known as… Broker Consultant Sales Representative  Independent Consultant  is a person who connects customers with service providers in the telecommunications industry....