TELECOM

You probably heard the news already.  Bicom Systems PBXware now integrates with Microsoft Teams through Call2Teams, thanks to our partnership with Qunifi! If you...

We know that you are excited to find about the gloCOM, gloCOM GO, and Meeting 2021 release! As a company in the highly competitive...

Customer service is the front line of any business. It is where customers go to applaud, complain, and inquire. But a customer service department...

There is no denying there is a significant lack of privacy online. Once the information is out there, anyone can access it! Did you...

When the COVID-19 pandemic hit, many enterprises rushed to find cloud solutions so they could continue business at home. Luckily enough, during that time...

There is a huge difference between data backups and data archives. Despite common belief, archiving storage is NOT the same as a backup.  However,...

If we learned anything from the past year, it's the importance of preparing for the unexpected. Equipping your business to ensure continuity from sudden...

The world is starting to open up. Businesses are getting back to business! As sad as it is to say, the telecommunications industry thrived during...

PreSales is precisely how it sounds. The “pre” to the sale. The actions and proceedings of what happens before the sale. Some often think...