TELECOM

I am here to tell you that small details matter! People always say, ‘don't sweat the small stuff’, but I think it is time...

A topic that is on every CEO’s mind is ‘how are we going to get more sales?’ Of course, this translates into ‘how are...

In telephony, a trunk line is a circuit that connects telephone switchboards (like a PBX system) to individual telephones. Essentially, a trunk contains telephone...

Recently I had the pleasure pain of dealing with an inbound/outbound contact center. Long story short, I had to call three separate times and...

Want to know what sucks? Working remotely and forgetting your proxy. 🤦‍♂️ I personally can’t relate to that feeling because I use Bicom Systems PBXware....

We’re only human, everyone makes mistakes. I never make the same mistake twice. I make it five or six times just to be sure.😉...

SOCS, also known as Southern Ohio Communications Services, is an internet and communications provider, who offers Hosted PBX and Residential VoIP services. They have...

In a previous blog post, we learned what a telecommunications agent is. To summarize, telecom agents help clients connect with the best providers based...

A telecommunications agent, also known as… Broker Consultant Sales Representative  Independent Consultant  is a person who connects customers with service providers in the telecommunications industry....